Frequently Asked Questions

Here you can find answers to most frequently asked questions.


Pro-soccerdrills.com

  • What is Pro-soccerdrills.com? +

    Pro-soccerdrills.com reserves is a subscription based professional service for soccer coaches and players. Our visitors may subscribe to get access our contents of data.
  • How can I get a membership? +

    You agree to pay the current fee for the account type (Monthly, 6-Month or Annual) you have selected. All types of subscriptions offer a fourteen (14) day free trial.
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Free trial

  • What is 14 day free trial? +

    All types of subscriptions offer a fourteen (14) day free trial. Such free trials are limited to one-per-user. Users must not fraudulently obtain (or attempt to obtain) additional trial periods beyond this single fourteen (14) day term. During the period of Free Trial, you have full access to all of our materials including the video contents.
  • What is after 14 day free trial? +

    The current fee for the account type you have selected will automatically and immediately be charged on the date your 14-day free trial expires.
  • How can I modify my chosen package during period of free trial? +

    During the period of Free trial it is impossible to modify the package chosen. You are allowed to change it after the 14-day period expires and subscription begins.
  • Be I charged if I cancel the subscription during period of free trial? +

    In case you cancel your subscription during the period of Free trial you will not be charged with any fee for having used the website. However, your right to see the contents of the site will immediately be withdrawn and you will not be entitled to subscribe to the period of Free trial any more.
  • Can I subscribe to the period of free trial if I have already been a subscriber with full access? +

    In case you have already been a subscriber with full access you are not entitled to subscribe to the period of Free trial of 14 days. When you become a subscriber again your card will be charged with the amount of the package chosen at the time of the subscription.
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Payment for Subscription

  • How can I pay for subscription? +

    You can pay with credit card (MasterCard or VISA card) or PayPal.
  • How do I pay during the subscription? +

    Our subscriptions and charges are recurring unless you request to cease the use of the site. Your subscription will be automatically renewed unless you tell us to stop.
  • How do I pay during the subscription if I use credit card? +

    You authorize us to charge your credit card for your renewal subscription before your current subscription expires at the low renewal rate then in effect. If your credit card can’t be charged for any reason, your full access will be suspended until time that you subscribe again.
  • How do I pay during the subscription if I use PayPal account? +

    If you subscribe to Pro-SoccerDrills.com using your PayPal account, the recurring profile for your subscription is located at PayPal. If your Paypal account can’t be charged for any reason, your full access will be suspended until time that you subscribe again.
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Modification of Subscription

  • How can I modify my Subscription if I use credit card payment method? +

    You have the possibility to modify your subscription to an other one at any time. Do the next steps:

       1. To modify your subscription you can manage it in the „Account > My Subscription” menu.

       2. In case of successful modification you will get a confirmation e-mail about it, but you will see your current subscription in „Account > My Subscription” menu.

    Don’t be afraid if your current subscription expired it will be automatically changed to your new subscription.

  • How can I modify my Subscription if I use PayPal payment method? +

    If you subscribe by using your PayPal account you will not be able to modify your package during the period of subscription. You can only change among the packages when your current subscription expires for any reason or you unsubscribe from the service. View more about the Renew my subscription.
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Unsubscription (Cancellation)

  • How can I unsubscribe? +

    All types of subscriptions are recurring and this service will continue until you decide to stop. If you wish to unsubscribe you can manage it in the „Account > My Subscription” menu.
  • Can I get back my money If I unsubscribe? +

    Payment for subscriptions is non-refundable.
  • Does my full access continue if I unsubscribe? +

    If you cancel your reccurring payment option, you will have full access to all contents until your current subscription expires.
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Renew my subscription

  • Can I renew my subscription after I unsubscribe? +

    If you unsubscribe from our service, your account will be active until your current subscription expires. You can follow the expiry date in the „Account > My Subscription” menu. After expiry, you can subscribe again easily in the „Account > My Subscription” menu. During this process, you can change between the payment service providers (Credit card or Paypal), the packages and execute all the modifications which aren’t possible to do in the period of an active subscription.
  • Can I renew my subscription after expiry? +

    If your subscription expires for any reason (credit card expires, etc. ) you can log in and subscribe again easily in the „Account > My Subscription” menu. During this process, you can change among the payment service providers (Credit card or Paypal), the packages and execute all the modifications which aren’t possible to do in the period of an active subscription.
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Log-in

  • How can I log-in? +

    To log-in go to the top right of your Pro-soccerdrills.com homepage and click on „Log-in”. Enter you registrated e-mail and password.
  • What should I do if I forgot my password? +

    Go to the Log-in page and click on „Forgot your password?” Enter the email address for your account. A verification code will be sent to you. Once you have received the verification code, you will be able to choose a new password for your account.
  • What should I do if I forgot my e-mail? +

    Please contact us.
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Modification of Payment

  • How can I change my credit card data (e.g. expired credit card)? +

    Unfortunately, you aren't able to modify your credit card data during the period of a current subscription. You can only change the data when your subscription expires for any reason or you unsubscribe from the service. View more about the Renew my subscription.
  • How can I modify my PayPal account data? +

    Unfortunately, you aren't able to modify your PayPal account data during the period of a current subscription. You can only change the data when your subscription expires for any reason or you unsubscribe from the service. View more about the Renew my subscription.
  • How can I change my PayPal account to credit card? +

    Unfortunately, you aren't able to change your PayPal account to credit card during the period of a current subscription. You can only change the data when your subscription expires for any reason or you unsubscribe from the service. View more about the Renew my subscription.
  • How can I change my credit card to PayPal account? +

    Unfortunately, you aren't able to change your credit card to PayPal account during the period of a current subscription. You can only change the data when your subscription expires for any reason or you unsubscribe from the service. View more about the Renew my subscription.
  • How can I modify my billing data? +

    To modify your subscription’s billing data you can manage it in the „Account > My Profile” menu. You will get your next PSD bill with your new billing data.
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If you continue to have problems please contact customer service.

Note

If you continue to have problems please contact customer service.